Castrol South Africa Head Office

General information

Terms & Conditions for the Facebook Fan Page for Castrol of South Africa:

This is your Fan Page and we encourage you to leave comments, photos, videos and links here. However, we reserve the right to review all uploads and remove or edit any in our discretion. We also reserve the right to discontinue this page without notice. By accessing the Castrol South Africa Facebook Page, you undertake to comply with the Terms and Conditions provided here, as well as Facebook’s Terms of Use.

Please note that Castrol will have an administrator online between 9am – 5pm weekdays to assist with queries.

The Castrol South Africa Facebook page is intended to provide a place for fans of the Castrol brand to discuss Castrol products and related activities. All comments, visuals, videos and other material posted by fans on the Castrol South Africa Facebook Page ("User Content") do not reflect the opinions of, and are not necessarily endorsed by, Castrol of South Africa or BP Southern Africa Limited (Pty) Ltd, its employees, representatives or affiliates.

BP Southern Africa Limited:
(a) does not represent or warrant the accuracy of any User Content;
(b) is not responsible for any User Content.

BP Southern Africa Limited does not monitor every posting of User Content on the Castrol South Africa Facebook Page.

In accessing the Castrol South Africa Facebook Page, you undertake not to:

• Defame, abuse, harass, stalk, threaten or otherwise violate the rights of others.
• Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.
• Upload or attach files that contain software or other material protected by intellectual property or other applicable laws which prohibit you from doing so.
• Upload or attach files or links that contain viruses, corrupt files, or any other harmful software or programs.
• Delete or alter any material or User Content that is uploaded onto the Castrol South Africa Facebook Page.
• Falsify the origin or source of software or other material contained in a file that is uploaded.

You release and indemnify Castrol of South Africa and BP Southern Africa Limited from any loss or damage arising from access to the Castrol South Africa Facebook Page.

Below, you’ll find all the details you need to know to keep you in the driver’s seat – even on the Information Highway.

We encourage all our fans to read through it carefully, as your liking of our Facebook page indicates your acceptance of these Terms and Conditions of use.

1. Introduction
This page is currently operated under the direction and control of Castrol South Africa. All references to 'our', 'us', 'we' or 'company' within this policy and within the opt-in notices are deemed to refer to Castrol South Africa.

2. Your Personal Information
On this page the information and content you may provide us for publication may constitute personal information, which you acknowledge was provided freely and voluntarily for publication on this page. You warrant that you are lawfully entitled to provide and publish the information provided and the information provided is true and correct in every respect and indemnify us against claims by third parties in relation to the information provided and published on this page, post information or take advantage of a promotion.

3. Communication
By ‘liking’ this page, you fully understand and clearly consent to receive posts on your personal wall and other forms of communication, for example, an event invitation. However, you will always have the option to opt-out of receiving further communication from us by unsubscribing from our Facebook page.

4. Disclosure of Personal Information
From time to time we may disclose personal information to:
(a) our subcontractors or our affiliates, who may be able to further assist you with a specific query.
(b) our service providers who perform functions on our behalf such as marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting and audit - further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
(c) any third party with your consent or where disclosure is required or permitted by law.
Public (or interactive) areas of our page that you post on are generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. Users of our page are encouraged to exercise caution when providing personal information about themselves in public (or interactive) areas of the page.

5. Post Policy
The comments, opinions and images posted by our fans on this page do not necessarily reflect the opinions of Castrol South Africa. Posts will be deleted if they contain:
1. An offer which is not sanctioned by Castrol South Africa
2. Posts or conversations which use profanity
3. Threats or malicious language involved
4. Links to competitors
5. Links to external, irrelevant sites
6. Irrelevant viral memes and non-sequiturs
7. Links to internal Facebook Pages which are not fan/product related
8. Racial comments
9. Obscene, pornographic or sexually explicit material
10. Impersonation or misrepresentation of Castrol or harassing Castrol in any way
11. Solicitation of passwords or personal information from anyone
12. Repeated posts, especially ones which are off-topic.

6. Your acceptance
Your continued liking of this page indicates your acceptance of these Terms and Conditions of use.

7. Unsubscribe
At any time, you are free to unsubscribe from our page (and therefore cease to receive any communication from us). Simply click the ‘Unlike’ option on the top of our page.